Customer Service
Your best customer service rep, 24/7.
AI that handles FAQs, order status, returns, and complaints with the patience of your best employee -- around the clock. No hold times, no bad days, no turnover.
The Problem
Customer Service Is Your Biggest Bottleneck
Your team spends 60% of their time answering the same 10 questions. Hold times frustrate customers. Staff turnover means constant retraining. And one bad interaction can cost you a customer for life -- plus the negative review that comes with it.
How It Works
Up and running in four steps
Build Your Knowledge Base
Share your FAQs, policies, product information, and common scenarios. We train your AI to handle them all.
Set Escalation Rules
Define which issues your AI handles and which get transferred to a human. Set escalation triggers by topic, sentiment, or customer request.
Deploy and Monitor
Your AI starts handling customer calls immediately. Monitor satisfaction scores and resolution rates in your dashboard.
Expand Coverage
Add new topics and scenarios over time. Your AI learns from every interaction and gets better continuously.
Ready? Get started in under 15 minutes. Sign Up Now
Ready to get started?
Set up your customer service in under 24 hours. No contracts, cancel anytime.
Features
Everything included
- Instant FAQ handling for common questions
- Real-time order status lookups
- Return and exchange processing by phone
- Intelligent complaint routing to managers
- Automatic support ticket creation
- Configurable escalation rules and triggers
- Customer satisfaction tracking per call
- Searchable knowledge base powering responses
Who This Is For
Industries and use cases
- E-commerce and online retail
- SaaS and software companies
- Subscription box services
- Utilities and service providers
- Telecommunications companies
- Travel and hospitality businesses
- Food delivery and meal services
- Membership and loyalty programs
Not your industry? We work with any business that gets phone calls.
Contact Us